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Ascend Answer · AI Receptionist

Every call answered. Every lead captured.

You are with a customer, on a job site, or finally off the clock. The phone rings, goes to voicemail, and the caller dials your competitor. Ascend Answer picks up instead: a friendly AI receptionist that answers, qualifies the inquiry, and gets the lead to you while it is still hot.

  • ✓ Answers every call, nights, weekends, and mid-job
  • ✓ Qualifies the inquiry and texts you the details instantly
  • ✓ Trained on your services, your area, your prices
The Missed Call Calculator

What are missed calls costing your business?

No borrowed statistics, just your calls, your job values, your close rate. Slide and see.

Your week, honestly

Most owners guess low on missed calls. Check your phone log for last week before you answer honestly.

Potentially walking away every month
$12,900
about 26 missed calls, roughly 9 lost jobs
6 calls/wk × 4.33 weeks × 33% close × $1,500 per job
Ascend Answer starts at $497/month. That is 26× less than what slips away.
A Real Call, Word For Word

Scroll the entire call

This is an actual transcript from a live call for Alterra Landscape Design. Their receptionist, Daisy, was custom built for them: her name, her personality, her intake questions, and even her opening line all came from Alterra's specs and our design sessions. Introducing herself as AI was Alterra's choice: some owners want that, some do not, and the decision always belongs to you. Judging by the review below, it served them well. Only the caller's contact details are redacted, in brackets; everything else is word for word.

Hear the actual call
Real recording · 4:14 · contact details removed
Live call · Alterra Landscape Design · about five minutes
DISCLOSES IT IS AI, IN THE FIRST BREATH
DAISY · AI RECEPTIONISTThank you for calling Alterra Landscape Design. I am Daisy, the AI receptionist, which means I never lose a note, forget a detail, or need a coffee break. Tell me a little about your project, and I will make sure our creative team has everything they need to get the ball rolling.
CALLERMy backyard needs a makeover.
DAISYThat sounds exciting! We would love to help transform your backyard. Could I start by getting your full name?
CALLERWilliam. [spells his last name]
VERIFIES EVERY DETAIL BEFORE MOVING ON
DAISYThank you, William! Just to confirm, your last name is spelled [letter by letter], correct?
CALLERYes.
DAISYGreat, thank you! Could I get your preferred phone number next?
CALLER[gives his phone number]
DAISYGot it! [reads it back], correct?
CALLERYes.
DAISYPerfect, thank you! Could I also get your preferred email address?
CALLER[spells his email address]
DAISYThank you! Just to confirm, [reads it back letter by letter], correct?
CALLERCorrect.
DAISYPerfect! Could you let me know the city and zip code where your project is located?
CALLER[gives the project city and zip]
DAISYThank you! Just to confirm, your project is located in [reads it back], correct?
CALLERCorrect.
CAPTURES THE FULL SCOPE, UNPROMPTED DETAIL BY DETAIL
DAISYGreat! Could you share what areas of your backyard you would like us to focus on? For example, specific features or sections you would like to enhance?
CALLERFour hundred and fifty square feet. Concrete removal, tree and shrub removal, decomposed granite, flagstone walkway.
DAISYThank you for sharing those details! It sounds like a fantastic project. Could you let me know what style you prefer for your backyard? For example, rustic, contemporary, casual, or something else?
CALLERBasic.
DAISYGot it, keeping it simple and functional with a basic style. When would you like to get started on this project?
CALLERBy next week.
QUALIFIES THE JOB: TIMELINE, BUDGET, AND SOURCE
DAISYUnderstood! You are looking to get started by next week. Lastly, what is your budget range for this project? We do not need a specific number, just a range to help us tailor the design to your needs.
CALLERBetween three thousand and five thousand dollars.
DAISYThank you for sharing that! A budget range of $3,000 to $5,000 will help us tailor the design to your needs. How did you hear about us? For example, Google, Houzz, or another source?
CALLERGoogle.
DAISYThank you! Let me quickly confirm the details I have so far: your name, phone number, and email [confirmed above]; the project location [confirmed]; a 450 square foot backyard including concrete removal, tree and shrub removal, decomposed granite, and a flagstone walkway; a basic style; starting by next week; a budget range of $3,000 to $5,000; and you found us through Google. Is all of that correct?
THE MOMENT THAT MATTERS: SOMETHING IS WRONG
CALLEREmail is incorrect.
DAISYThank you for catching that! Could you please confirm your correct email address?
CALLER[spells it again]
DAISYThank you for confirming! Just to double-check, [reads it back], correct?
CALLERCorrect.
WARM HANDOFF TO A HUMAN, BY NAME
DAISYPerfect, thank you! Now that everything is confirmed, I will make sure our team has all the details about your project. Jeffery Riddle will reach out to you soon to discuss the next steps. Is there anything else I can assist you with today?
CALLERNo, ma'am.
DAISYThank you for calling Alterra Landscape Design, William! Have a wonderful day, and we look forward to helping with your backyard transformation!

Five minutes. Every detail captured and confirmed, one error caught and fixed, and the appropriate contacts were notified immediately after the call. The owner called back twenty minutes later fully briefed. And none of it is a template: every Ascend Answer receptionist is designed with the owner. You set the opening line, the questions it asks, the services it represents, and the rules of the call before it ever answers for your company. Keep reading for what the caller did next.

Proof You Can Google

The caller left a five-star review. About the AI.

★★★★★

"I will admit it: I am a bit old school. I prefer talking to a real person on the phone. But then I met Daisy. To her credit, she clearly said right away that she was AI. Still, she sounded so warm and friendly that I thought I would give her a shot... I noticed my email was wrong. She responded kindly, saying, 'Thank you for letting me know. Let's get that fixed, please.' Twenty minutes later, Geoffrey gave me a call. He was completely in the loop about my project... And if you happen to talk to Daisy, please say hello for me!"

William P. · Public Google review of Alterra Landscape Design, an Ascend Answer client
AND THE OWNER'S VERDICT

"The system works exactly as promised: it creates a professional first impression, captures important details accurately, and makes our follow-up calls more efficient. We are very pleased with Daisy and with the team that created her."

Jeffery Riddle · Owner, Alterra Landscape Design

Daisy is not a product off a shelf. She was designed around how Alterra works: their services, their questions, their handoff rules, their voice. Your receptionist will be built the same way, from your specs and our expertise, and it will be yours alone.

COMPARE YOUR OPTIONS

Who answers when your next customer calls?

An employee, a remote human team, or your AI receptionist. Compare the monthly investment and the coverage behind it.

ON-SITE EMPLOYEE

In-house receptionist

About $3,813/mo

Illustrative $22/hour wage, before employer costs

40 hours per week

A person in your office for visitors, calls, and daily administration.

Also plan for: hiring, training, benefits, and time off.

REMOTE HUMAN TEAM

Virtual receptionist

About $1,551/mo*

Jill Receptionist example, 750 billable minutes per month

24/7 human answering

Live receptionists answer calls and pass messages to your team.

Pricing: weekly base plus call usage; setup and other charges extra.

BUSINESS-SPECIFIC AI

Ascend Answer Essentials

$617/mo*

$497 subscription plus $120 usage at 750 minutes

24/7 AI answering

Captures caller details, flags urgency, and immediately notifies your team.

Usage: $0.16 per minute, without markup.

One full-time employee does not cover every hour. A week has 168 hours. Staffing every hour takes 4.2 full-time schedules before breaks or time off, or about $16,016 a month in wages at the same illustrative rate.

*The service examples use 750 minutes, but billing rules differ. They are estimates, not all-in quotes. Setup, taxes, and other applicable charges are excluded.

Language support and business fit

In-house bilingual skills depend on whom you hire. A human virtual service can follow custom call instructions; confirm language and specialist coverage with its provider. Ascend can be configured for English and Spanish during onboarding, with your intake questions and escalation rules. Calls needing human judgment still go to your team.

How these examples were calculated

The employee estimate is $22 × 40 hours × 52 weeks ÷ 12 months; it is an illustration, not a local average. At Bellingham's 2026 minimum wage of $19.13, base wages would be about $3,316 per month. Jill Receptionist is based on its $39 weekly account fee plus progressive weekly minute rates, with 750 billable minutes distributed evenly across an average month. Its weekly plan lists a $599 setup fee. Jill also mentions transcription at $0.25 per minute; confirm whether that adds to your bill. Ascend Essentials is $497 plus 750 × $0.16, or $617.

Sources: City of Bellingham and Jill's Office pricing. Estimates reviewed September 2026.

CHOOSE THE SCOPE

Answer the call. Build the follow-up around it.

24/7 ANSWER AND NOTIFY

Ascend Answer Essentials

$497/mo + usage

$497 one-time setup and onboarding. Initial subtotal: $994 before applicable taxes and separate usage.

  • Business-specific call answering
  • Intake, information verification, and urgency flags
  • Approved escalation rules
  • Recording, transcript, summary, and team notification

CUSTOM OPERATIONS

Ascend AI Front Office

Starting at $2,497/month

  • Everything in Revenue Engine
  • Multiple lead sources and scoped integrations
  • Estimate follow-up and custom workflows
  • Expanded reporting

Usage is $0.16 per minute, billed separately without markup. At 750 minutes, Revenue Engine would be $1,117 per month before setup and any separately billed phone or SMS charges. Essentials and Revenue Engine renew monthly until canceled; review the Customer Agreement during signup. Custom AI Front Office scope, setup, and commitment terms are confirmed during consultation.

Find the right fit
Built For Local Business

Because your work happens where phones do not reach

Every Call Answered

Job sites, appointments, and after-hours do not mix with phone calls. Ascend Answer picks up every time, 24/7.

Jobs Qualified For You

Name, address, details, urgency. You call back knowing exactly what the job is and what it is worth.

Rush-Ready

When your busy season hits and the phone will not stop, every caller gets answered and triaged, no lines busy, no jobs lost.

Do not take our word for it. Take the call.

Enter your number and Ascend Answer will call you right now, so you can hear exactly what your customers would hear.

Prefer a person first? Call (360) 594-0224 or book a free 30-minute consultation.
Fair Questions

Asked by every business owner

Will it sound like a robot to my customers?
Hear it yourself with the demo above, that is the honest answer. The voice is natural, the script is trained on your business, and you approve every word before it goes live. And the moment a call needs a human, it routes to one.
What happens with real emergencies?
Emergency calls are flagged and routed by rules you set: instant text to you, escalation to a crew lead, or a live transfer. A true emergency never waits in a queue.
Do I have to change my phone number?
No. Ascend Answer works with your existing number through simple call forwarding, typically just for the calls you do not pick up. Your customers dial the same number they always have.
Does the AI have to answer every call?
No. Depending on your phone carrier or business phone system, options may include forwarding missed or busy calls, after-hours and weekend coverage, or broader coverage. We confirm the routing and scheduling options supported by your setup before installation.
What exactly do I get after each call?
Once the call is completed, our system immediately sends you an email with a summary, transcript, and call recording.
What does it cost?
Plans start at $497 per month, setup included for founding clients. Run the calculator above: for most service businesses, one saved job covers months of service. If it does not clearly create value in your first 30 days, we will make it right.
Who is behind this?
Bellingham SEO, a boutique digital marketing agency ranking and growing local businesses since 2007. Ascend Answer is our AI receptionist, part of the Ascend growth platform we set up and manage for clients across the country. See the full Ascend platform →